Help Wizard

Step 1

NEXT STEP

Change country and upgrade account

Change country and upgrade account

I need help to get this setup - what I want is a Premium account setup for Canada.  What I have is a free account setup as US.  I live in Canada.  On a recent trip to the US I setup a free Spotify account as I was thinking of using the service.  My free account is tagged as US based, and I do not have the option to change it in my account settings (even from Canada).  I am trying to upgrade to Premium, and it will not accept my postal code as valid to start the registration.  

Reply
1 Reply

Hey @user-removed,

Apologies for the late reply, but maybe I can still help 🙂

Please try clearing your browser's cache and cookies or use an incognito window.

 

In case you get the same results, you can cancel the current subscription, wait until the account goes back to Free, update the country, and then resubscribe.

When your account gets downgraded to Spotify Free, no saved songs etc. will get deleted.

 

Have a nice day!

Luke

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts