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Change country at account

Change country at account

martinsvk

Plan

Premium

Country

Poland

Device

Huawei P30

Operating System

Android Pie

 

My Question or Issue

Hi, I got premium code (for reendem) but I cant use it for my country. Can you try check and change it for my country, and I will use it?

 

Thank you

Reply
4 Replies

Billy-J

Hey @martinsvk, I'll be happy to help!

Could you let me know what happens when you try to redeem your Gift Card here?

If an error message is being shown, please send me a screenshot of it (make sure to hide sensitive info when posting to the community).

 

Keep me posted 🙂 

Billy-JSpotify Star
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martinsvk

Bez názvu.png

martinsvk

I have set country to Poland, beacse I receive ode for reendem and I think it is for Slovakia (country). But I have premium for december and I cant change country to another... 

 

2019-06-25 17_12_25.png

Billy-J

Hey @martinsvk.

 

Thanks for those photos. 

Gift Cards can only be used in the country in which they were purchased. In this case, you can't use a Gift Card purchased in Slovakia to use in Poland. 

 

If you're wanting to change your country, I'd recommend following these steps, and read what applies to you.

 

I hope this helps!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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