Change family plan once a year

Change family plan once a year

Derpcz

Hi, I recently started a Family Plan and invited my family to it. However due to some issues with the address I had to start a new Plan and, as a result one of my family members cannot accept the invite, receiving the error that they cannot change family plans more than once a year. Does anyone know how to fix this?

 

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Billy-J

Hey @Derpcz, thanks for reaching out! 

 

Since you already have another Premium for Family plan, and the members already joined the previous one -they won't be able to join another Premium for Family plan since you can only switch once every 12 months. 

 

I hope this helps 🙂 

Billy-JSpotify Star
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