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Change house address for family premium

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Change house address for family premium

If I want to change my house address for my family premium account, is it necessary to cancel my current account and start a new one with a new email? Can I use my former email to start the new account of family premium, therefore, change the address?

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Hi @korgihenao and welcome to the Community! 🙂

Yes, address changes would require an account cancellation. You should be able to register with the same email though when you create a new account as I know of no restrictions for that.

I've copied the steps to do so below and hope it helps!
Have a great day! 🙂

 

Change address

It’s not possible to change the address registered on an existing Premium for Family plan.

If you move, or enter the wrong details, you need to create a new account (make sure you cancel the plan on your old account beforehand, and sign out everywhere) and subscribe to Premium for Family on that new account.

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Marked as solution

Hi @korgihenao and welcome to the Community! 🙂

Yes, address changes would require an account cancellation. You should be able to register with the same email though when you create a new account as I know of no restrictions for that.

I've copied the steps to do so below and hope it helps!
Have a great day! 🙂

 

Change address

It’s not possible to change the address registered on an existing Premium for Family plan.

If you move, or enter the wrong details, you need to create a new account (make sure you cancel the plan on your old account beforehand, and sign out everywhere) and subscribe to Premium for Family on that new account.

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