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Change of country and payment method

Change of country and payment method

Plan

Premium trial

Country

Spain

Device

Xiaomi Mi A2 lite

Operating System

Android One v9

 

My Question or Issue

I tried to sign up for a free Premium trial. My accout is set to Spain. When entering the credit card number it said the country of my account doesn't match the country of my credit card. I used a Revolut card which I think is set to the bank's country of origin, not my residence (Spain). So I changed the country of my account to UK and it worked. However, I don't want to use UK for my account because the monthly charge is higher than in Spain. I then successfully updated the payment method, using a credit card registered in Spain, and changed the country back to Spain. BUT this didn't update my account country to Spain, it still says GB in my profile, although the payment method shows the spanish credit card. How is this possible and how can I change my account country back to Spain??

 

Reply
1 Reply

Hi @butterhead,

 

I propose to cotact Spotify suppprt 

 

Regards,

René

 

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