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Change of place premium

Change of place premium

So I was previously based in the UK, where I paid for premium. After university, I moved back to the US; however, the payment was still charged to the UK card. I tried to pay with my US credit card for premium, but it won't accept my payment. Furthermore, because I was abroad, it won't even let me login anymore. I tried to change to the US, but the site wouldn't let me. Thanks for your help!

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1 Reply

Hey @Mwells123

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.

MattSudaSpotify Star
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