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Change premium payment but nothing changed.

Change premium payment but nothing changed.

Before Sep.2020, I use Spotify premium by paying per month via Visa card (59.000 VND/month).

But today, I changed to yearly payment by Momo Wallet in Vietnam (590.000VND/year)

However, after finishing payment (Bill ID: 1370137638704106), my account is not changed to yearly account, but still on monthy account and tell me the next charge on my Visa. I'm so worry about that, it will charge me 59.000VND next.
My next charge is Sep 06 2020

 

Update: Everything is ok now, it takes time to active yearly subscription on my account

Reply
1 Reply

Hey, @luuhoangkiem 
Welcome to Spotify Community and thanks for reaching out here!

We checked you've updated the thread confirming the issue was already solved, so thanks for the update. 

Always when necessary, you can count on us here in Community or on Twitter by @AskSpotifyStars!

 

https://open.spotify.com/user/spotifycares/playlist/7mUXPJ2iwjz0yAy3WjGRmV

 

Kind Regards,

hezorg

LuanSpotify Star
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