Changed Payment Settings

CamTheMan1 · 2017-04-07

Hey guys! So I had to change my debit card last month because it got hacked by someone online but luckily I never lost any money. However because of this I got a new card with a new card number and what not with the same bank. My subscription recently got paused because they can't take any money away where I changed my card settings but when I trype in the details of my new card it won't accept them! Need help!

MattSuda · 2017-04-08

Hey @CamTheMan1

Can you try cancelling your current subscription from the account page, and then after that resubscribe with the correct payment details?

https://www.spotify.com/account/overview/

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