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Changed computers now can't find premium free trial

Changed computers now can't find premium free trial

I signed up for premium trial & then got a new computer.  When I signed in, it says I have the free Spotify.  I gave my cc # & now I'm freaked out that I can't find that acct if I choose to cancel.....or even to use it.  I don't want my cc charged if I don't get anything for it.  Help.....

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1 Reply

Hey @HannieII,


you should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

LK608

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