Changed for DUO Plan but blank page on Duo menu

[samytahar]

Duo

Premium

France

Device

ALL

My Question or Issue

Hi team,

I have switch today from a solo plan for a duo one, on my account it seems that the change has been done however when click on the left and side on Spotify Duo premium button ( on my account ) I have a blank area.

On chrome incognito console I have this error

Failed to load resource: the server responded with a status of 451 () 

Thanks for your help,

Samy

[Elena · Accepted solution]

Hey there @samytahar!

Thanks for reaching out to us and welcome to the Community! 

It was a good idea to give this a shot in an incognito window, but since that doesn't make a difference for you, we'd recommend using a different browser or device.

If your issue persists, we suggest using a different network and turning off your VPN if you're using one.

We'll be on the lookout for your update. Give us a shout if you have any further questions.

[samytahar]

I have do it on firefox and it works.

Thanks!

[Elena]

This is great to hear @samytahar!

Hope you enjoy the Duo plan!

If there's anything else we can do for you just give us a shout 📣