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Changed the payment metod and got charged R$10,00

Changed the payment metod and got charged R$10,00

Hi, i'm from Brazil and when i changed my payment metod i've got charged for R$10,00. Is this a thing? Will i receive my money back?

Screenshot_20190406-121046_Nubank.jpg
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3 Replies

Hey there @jplauab,

thanks for posting in the community !

 

Can you provide more info on the type of subscription and the device you're using ?

 

Waiting on your update 😃

I'm using an S8+ and my subscrition is the Premium for university.

Hey there @jplauab,

thanks for reaching out !

 

Please check the explaination on this help article

Student discount expires after a year, but you can reapply the discount if you're still a student.

If not, the subscription automatically goes back to the monthly rate. 

 

Let me know if you have any further questions 😃

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