Announcements

Help Wizard

Step 1

NEXT STEP

Changing countries from AU to NZ

Changing countries from AU to NZ

I am trying to change my subscription country and am not able to firstly do it in my profile page as Australia greyed out and their is no dropbox availabel and when i attempt to change my credit card to a NZ one it does not allow me too as the countries do not match. i have tried on premium and have tried cancelling to see if this works and still cannot change countires. Has anyone else had this problem?

Reply
3 Replies

Hello,

 

I would try to check out the solution on this post.

Thanks, however its a tricky one as my country bar is greyed out so therefore there is no dropbox on the edit profile page and I am unable to change my credit card details as it promts me to change country first which I cannot do. I guess I will keep trying - thanks for offering support. 

I would contact Spotify then. You can do so by clicking this contact form.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random