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Hi there
I have recently had to change my credit card. How do I alter my details so that my Spotify account isn't cancelled?
Solved! Go to Solution.
The same with me...if you have solved your problem, please let us know. Spotify Support does not seem to have a solution:(
No, I didn't figure it out. I had to switch my pament method to PayPal as a workaround. It's surprising that they still haven't fixed it since it involves the part where we give tmen money.
I am trying to change my credit card payments and the site just gives me a spinning ball
iv'e been trying for three days to change it but there is no access ..i want to keep my premium spotifi but feel like i'm beening conned by how difficult the company are making this .. is there a number to talk to a human being .. dirrection to change payment details does not work ... now i'm really pissed off ! help!
That isn't an option for me .. i think i'm going to close my bank account and cancel my subscription .. i have no option here !
Hey @John-baggott,
I can't go to the subscription page it takes me to an error page. I don't want to disable my cookies. HELP
Hey @jch3738,
You're welcome. Glad I was able to help. 🙂
Please invest a little bit of money and fix this **bleep** clucky & dysfunctional website. It is killing your business. Listen to the customers!!
i can't change my credit card details !!! Please fix this now!!
Hey @sylvrmoon42,
This is just so ridicoulus and frustrating!! Spotify message says they don´t want to loose me. Really? I´ve followed the different instructions and solutions for about 3 h and gets the "funny" answer : "oops your card seems to have a bad day"
I need chance my credit card
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