Changing credit card

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Re: Changing credit card

HALEDY
Casual Listener

The same with me...if you have solved your problem, please let us know. Spotify Support does not seem to have a solution:(

Re: Changing credit card

donbull
Casual Listener

No, I didn't figure it out. I had to switch my pament method to PayPal as a workaround. It's surprising that they still haven't fixed it since it involves the part where we give tmen money.

Re: Changing credit card

John-baggott
Casual Listener

I am trying to change my credit card payments and the site just gives me a spinning ball

iv'e been trying for three days to change it but there is no access ..i want to keep my premium spotifi but feel like i'm beening conned by how difficult the company are making this .. is there a number to talk to a human being .. dirrection to change payment details does not work ... now i'm really pissed off ! help!

Re: Changing credit card

John-baggott
Casual Listener

That isn't an option for me .. i think i'm going to close my bank account and cancel my subscription .. i have no option here !

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Re: Changing credit card

Rock Star 22
Rock Star 22

Hey @John-baggott,

 

You should try with a different browser, or open a private window (incognito mode), and see if that does it.
 
Also, try in a different device (computer, tablet, etc.)
 
Hope it helps. :)

 

 

osorniosRock Star 22
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Re: Changing credit card

jch3738
Casual Listener

I can't go to the subscription page it takes me to an error page. I don't want to disable my cookies. HELP

Re: Changing credit card

Rock Star 22
Rock Star 22

Hey @jch3738,

 

You should try with a different browser, or a different device (computer, tablet, etc.)
 
Hope it helps. :)
osorniosRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Changing credit card

jch3738
Casual Listener
Got on my Amazon fire & it worked. Thanks so much

Re: Changing credit card

Rock Star 22
Rock Star 22

You're welcome. Glad I was able to help. :)

osorniosRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Changing credit card

Angryaussie
Newbie

Please invest a little bit of money and fix this **bleep** clucky & dysfunctional website. It is killing your business. Listen to the customers!!

i can't change my credit card details !!! Please fix this now!!

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