Hello, i had to change my credid card info because i got a new card.. but i saw in my bank account that the payment for March went on my old card not the new card.. so i canged my card info.. can you fix it so the payment will go on the new card not the old one because the old one has been closed!
Hello, I'm having an issue changing my credit card information under the update category. I put in all the information correctly and I get a message to enter the expired month. The date is 02/20 but for some reason it's not recognizing the month. I don't want my subscription cancelled but I see no other option
i also have a problem changing my credit card details as i have had a new card issued. I have filles in all the info by way of scanning in my new card details bit when i press SUBMIT it keeps asking for the expiry month...which is there DOH !!!!
This is just so ridicoulus and frustrating!! Spotify message says they don´t want to loose me. Really? I´ve followed the different instructions and solutions for about 3 h and gets the "funny" answer : "oops your card seems to have a bad day"
Sometimes it has to do with the card itself. I read from a free ppl that their card didn't work either due to that nec bank or company that the card came from.i would looks into it and get more answers from spotify. They really did a good job helping me and i know it's frustrating but hang in there.