Announcements

Help Wizard

Step 1

NEXT STEP

Changing my credit card, from another country

Changing my credit card, from another country

Plan

Family

Country

Brazil

Device

 

Operating System

Windows 10

 

My Question or Issue

I'm trying to update my credit card, to another one, also from Brazil, but my current location is Spain. However, I get an error that is not specified. It says that I need to complete my details. 

I can't change the credit card, being located in Spain? The credit card is from Brazil. 

Reply
1 Reply

Hey @gnfalmeida,

 

Thanks for reaching out. We're happy to help you out.

 

Your credit card must match your country settings. This means that you need a Spanish card if your Spotify account is set to Spain 🙂

 

You can pay for Spotify in lots of ways: have a look here to check out the different payment methods.

 

Hope that helps! If there's anything else we can do let us know.

 

Have a nice day!

Suggested posts