Hi anybody that can help. I'm replying to this thread because I am having a very similiar issue with a charge back email. My account has been disabled and I don't even know what a chargeback is. Paypal has 0 recoed of a chage back t spotify. The most frustrating thing is I have been a loyal customer for over 3 years and there isnt even an explanation as to why. I had to create a new account just to post this message. THe Email had a user ID# 1239123210 and an order ID# 453440936012. This must be a mistake and I want to fix it ASAP. Please Help!
I am having the same problem. I was originally being charged twice a month for my premium subscription so i disputed one of the charges, but instead of having one cancelled, both were cancelled and my account was disabled. I had to create this account to contact spotify because my other account was disabled and there is no other way to reach out for help. I listed my case number and username below. Any help would be much appriciated! thank you.