Announcements

Help Wizard

Step 1

NEXT STEP

Charged $10 bucks for premium even though I bought the 3 month deal

Charged $10 bucks for premium even though I bought the 3 month deal

I purchased the 3 months for 99 cents and than later that day told my sister. She wanted it and we decided it would be easiest to use one card. We did and it said she was on the 3 month deal. Well later, I found I was charged $10.66, twice. I contacted Spotify. The most she could give me was one month of premium and refund one charge.
Reply
1 Reply

Hey @Rolltide3!

 

You've done the right thing by already getting in touch with us directly about this. We'd recommend continuing your correspondence there, as we'll be able to assist you fully. 

 

If you have any other questions about anything else, feel free to reach out again on the Community. Thanks!

Suggested posts