Charged 2x my subscription?


Charged 2x my subscription?


I have the student subscription, on aug 17 I was charged 5.32 and on Sep 17 I was charged 10.65?


on my subscription page it says: 

Premium for Students

Your plan will automatically renew on 10/17/18 and you'll be charged $4.99 + tax.


What am I missing? I am being charged double and noone to contact





1 Reply

Re: Charged 2x my subscription?

Rock Star 11
Rock Star 11

Hello @Dannycabreradac!

Thanks for reaching out, I'm sure we can figure out what happened here.

Has this happened to you before, or is it the first time?
I'd suggest reading this Support article for me info.

Keep me posted :)

Jose_MRock Star 11
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