Need help? Check out Spotify Answers for solutions to a wide range of topics. |
I got charged $4.99 twice when I tried to switch my premium account to the student discount. I cancelled my current subscription to premium in the meantime (while my student ID is verified) and I have been charged $4.99 twice today and do not have access to premium on my account. Why is this? Can I be refunded?
Hey @emmaethie,
Welcome to the community!
If you’ve been charged twice I would recommend taking a look at the Why have I been charged twice? support article.
Let me know if you have any questions. Happy listening 🙂