Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Charged 99,- DKK but I have no Premium account (Spotify P01F72CB47)

Charged 99,- DKK but I have no Premium account (Spotify P01F72CB47)

Hi.

I was charged 99,- DKK 27. March 2017 but as far as I know, I have no Premium account.

Can you please tell me what account you have charged me for?

Reply
1 Reply

Hey @Dolmio, welcome to the Spotify Community!

I edited your post to hide your banking information since it was posted in a public location.

 

To take care of this issue, all you need to do is get in contact with Spotify support and they can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

Suggested posts