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Charged For Student Subscription After Cancelling

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Charged For Student Subscription After Cancelling

Astro7
Newbie

I was charged $7.49 for the student subscription fee, even after I cancelled payment halfway through because I changed my mind on the purchase and after checking my transactions it says that it was paid for, I was wondering if there would be any possible way to refund this, Thanks.

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Re: Charged For Student Subscription After Cancelling

Maxim
Rock Star 24
Rock Star 24

Hey @Astro7,

 

If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.

MaximRock Star 24
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