Charged Twice

[katykodrich]

Hello, I recently signed up for the Student Spotify/Hulu subscription and was charged twice. My bank statement has two 4.99 charges from "Card Hold / Spotify Premium" this is extremely concerning for me because I linked an account I already had through Hulu and feel I shouldn't be charged at all yet because I already paid 7.99 for the current month. 

[JuanSebastian]

Hi @katykodrich! 

If the payments show as pending, this could explain things: https://support.spotify.com/article/pending-charges/.

Any questions, give us a shout 🙂