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Charged Twice

Charged Twice

After my old debit card expired I decided to start paying through my O2 phone however after checking my bill you have charged me twice, can this be looked at please?
1 Reply

Hey @MrMacca101,


Welcome to the forums!


This would be something the account's team would need to take a look at. You can do this here:


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.


Support usually replies within 24-48 hours.


You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.


Hope this helps!


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Robert_WRock Star 11
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