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Charged Twice

Charged Twice

After my old debit card expired I decided to start paying through my O2 phone however after checking my bill you have charged me twice, can this be looked at please?
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Hey @MrMacca101,

 

Welcome to the forums!

 

This would be something the account's team would need to take a look at. You can do this here:

 

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.

 

Hope this helps!

 

If this solved your issue - Mark it as a solution! If you like my post - Please add a Like! 

 

 

Robert_WRock Star 11
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