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Charged Twice

Avatar of jw00
Newbie
2019-07-19 02:33 AM

I have a subscription for spotify premium. For the past two months, I have noticed I have been charged twice. The first transaction on the first day of the month, the next happening the following day. Why is this occuring?

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Avatar of Billy-J
Spotify Star
Spotify Star
2019-07-19 03:46 AM

Hey @jw00, thanks for reaching out to the Community!

 

In this case, I'd recommend checking under 'Charged more than once in a month' section here. From there, you'll find an option to contact Customer Support.

 

Have a nice day 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Avatar of Billy-J
Spotify Star
Spotify Star
2019-07-19 03:46 AM

Hey @jw00, thanks for reaching out to the Community!

 

In this case, I'd recommend checking under 'Charged more than once in a month' section here. From there, you'll find an option to contact Customer Support.

 

Have a nice day 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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