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Charged after I canceled my suscription. I Need my refound at least te last one.

Charged after I canceled my suscription. I Need my refound at least te last one.

Plan

Free/Premium

Country

México 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I canceled my single premium plan to be part of a familiar plan. But I still been charged for the other plan, please I need my refound.

 

Reply
1 Reply

Hey @Paulina84, and welcome to the community.

Hope you're doing well!

 

I'm sorry to hear this. If you'd like a refund, I'd recommend checking out the refund policy for more info and the next steps to take.

Have a nice day 🙂

Billy-JSpotify Star
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