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Charged but im on free not premium

Charged but im on free not premium

 

 

My Question or Issue

 I wasnunder the impression that i acancelled my susbscriptionof premium about a year ago.but upon seeing my recent bank stayement , it says i am still being charged. I recall that when i unsubbed i looked and it said i was not on premium anymore so i left it

It seems i have been charged this whole time

I dont believe i have more than one account either so im not sure why this is happenning

Reply
1 Reply

Hey @Beccancinni, and welcome to the community.

Hope you're doing great!

 

If you've canceled your subscription and you are still being charged, I'd recommend checking out this support article for more info and the next steps to take.

 

Have a nice day 🙂

Billy-JSpotify Star
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