Help Wizard

Step 1


Charged but no access to Premium

Charged but no access to Premium


I was charged 9,99 euros on my CC but don't have access to Premium and can't cancel the payments

Any solution?????

1 Reply

Hey @user-removed,


Can you let me know if you recieved any email confirmation from Spotify for the payment amounts? (you may have to check your spam folder.)


If not it is likely to be a 'pending' charge and will be released back to you from your bank in a few days.



If this solved your issue - Mark it as a solution! If you like my post - Please add a Like! 

Robert_WRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts