Charged but not reserved premium

[Pebblepep]

None of the below information iequired. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I have paid but haven’t got premium 

[Vasil]

Hey @Pebblepep,

Thanks for posting in the Community!
Would you mind taking a look at this article and going through the provided steps :?
If any further questions arise, do let us know and we'll gladly take a look 🙂
Cheers!