Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Charged during trial period

Solved!

Charged during trial period

 

 

I recently signed up for a 3 month trial and during both the second and third month of it I was still charged 14.99.  I have just cancelled the subscription, but would like to be refunded the other two charges.

 

Thank you

 

Reply

Accepted Solutions
Marked as solution

Hey, @dataz722

Welcome to Spotify Community and thanks for contact us here.

About your problem, I suggest that you take a look on these articles below:

Considering that your problem involve sensible content, I suggest that you take a look on this other article, and contact Spotify team directly, here.

 

If you need more information or have any other question, let me know.

If you think my message was useful, like it and set as "Solution". It'll be a great help for me.

 

Best Regards,

hezorg (Luan Araújo)


LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey, @dataz722

Welcome to Spotify Community and thanks for contact us here.

About your problem, I suggest that you take a look on these articles below:

Considering that your problem involve sensible content, I suggest that you take a look on this other article, and contact Spotify team directly, here.

 

If you need more information or have any other question, let me know.

If you think my message was useful, like it and set as "Solution". It'll be a great help for me.

 

Best Regards,

hezorg (Luan Araújo)


LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts