Charged even though I canceled premium

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Charged even though I canceled premium

heatherdanielle
Newbie

I recently bought the .99/3 months deal and I canceled on the day it ended but I was still charged for another month. How do I get a refund? 

Thank you!

1 Reply

Re: Charged even though I canceled premium

JulianDavid
Roadie

Hi @heatherdanielle, welcome to the Spotify Community!

 

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, our team will be able to take a look at your account and process the refund if you're eligible for it. 

 

Let us know how it goes and if you have any other questions. Have a great day!

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