Help Wizard

Step 1

NEXT STEP

Charged for 2 accounts

Charged for 2 accounts

So i accidentally choose the Student account without realizing it wasnt the premium account when it asked for my student so i went back n got the premium account. Buuut when i checked my bank account i for some reason still got charged the student premium even tho i didnt even put in student info cause im not a student...so i want my money back.
Reply
1 Reply

Hey @D1e82,

 

Welcome to the Spotify Community. It’s very likely just a pending charge if you haven’t received a receipt from Spotify via Email 🙂


A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.


If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts