Charged for Headspace which I haven't signed up for

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Charged for Headspace which I haven't signed up for

Casual Listener

Plan

Premium

Country

Sweden

Device

Samsung Galaxy 10, Desktop Win 10

Operating System

Android, Windows 10

 

My Question or Issue

This month I got charged for Premium + Headspace. I have never signed up for headspace, never even heard about it. 
I've been a premium customer for years. 
How do I get a refund and why don't you have any contact information with e-mail etc.

1 Reply
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Re: Charged for Headspace which I haven't signed up for

Moderator
Moderator

Hey there @Trixter,

 

Thanks for reaching out. We'll gladly help you out with this one.

We in the Community are unable to process payments, however you can reach out to our Customer Support team.

 

They'll be more than happy to take a look at your account backstage and see what's going on with your subscription.

Hope you find this useful. Keep us posted if you have any questions.

 

Have a nice day!

PeterModerator
 
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