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Charged for Student discount but no premium

Charged for Student discount but no premium

I wanted to see if I could be eligible for the student discount, however after inputting my card details and school details it told me I was not. I was charged anyway!!! I wasn't eligible for premium, they charged me anyway, and even now I still don't have premium. I want my money back! Please help me find a way to get a refund. 

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1 Reply

Hey @CristinaSa, so sorry for the inconvenience.

 

There shouldn't be any need to worry, you shouldn't actually get anything charged.

 

You'll find more info here.

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