Charged for first month of spotify premium

[Coraesa]

Plan: When joined was regular premium but have since been approved for student

I joined Spotify Premium a few days ago expecting to be able to go the first month without being charged as I have never had Spotify premium before and thought that I would receive the free trial. After signing up with me card details, the payment went to "pending". I was worried I was being charged, and then I checked on the help page on the website and was told that it wouldn't go through until the end of the month if I didn't cancel. However, the payment has already gone through, and it has only been two days. How do I get this sorted?

[EthanS1]

Hey there @Coraesa!

Have you had any other accounts previously with Spotify which may have taken up a trial before or have used your card details?

[Coraesa]

No, I haven’t had premium before at all and my card is new so it’s not been used for an account before either.

[EthanS1]

Just to check, you mention that you have moved from Premium to Premium For Students as if so you’d be ineligible for a trial as they are for new customers only who’ve not purchased Premium at all, therefore you would be charged. 

[Coraesa]

i was charged before i moved plans