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Charged for student discount twice

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Charged for student discount twice

I tried to get a student discount on spotify. Got charged twice without confirming that I am a student and now I don't have premium at all.
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@clarahwid

 

It’s very likely just a pending charge if you haven’t received a receipt from Spotify via Email 🙂


A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.


If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

MaximSpotify Star
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3 Replies

Hey @Maxews,

 

Have you received a receipt from Spotify via Email?

Let me know.

MaximSpotify Star
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Hi! I had the same problem and I didn't get a receip 😞
Marked as solution

@clarahwid

 

It’s very likely just a pending charge if you haven’t received a receipt from Spotify via Email 🙂


A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.


If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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