Reply

Charged more fro student subscription

peterrabb1t
Casual Listener

Plan

Premium

Country

Singapore

My Question or Issue

I have automatically been charged normal premium fee, when my 1 year student subscription has not expired. Why have I been charged more?

1 Reply

Billy-J
Spotify Star
Spotify Star

Hey @peterrabb1t, and welcome to the community.

Hope you're doing great! 

 

Could you try going to your Receipts page of the account that has Premium for Students, and send me a screenshot of that page (make sure to hide sensitive info when posting to the community)?

 

Keep me updated 🙂 

Billy-JSpotify Star
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