Help Wizard

Step 1


Charged more than what was expected

Charged more than what was expected

Where do I raise a concern regarding the charges I've received for my Premium. I always being charged for 129 but this November 2022 I was charged for 138.37, although it was just a little amount, but I was just want to know how did they come up with the amount while in the receipt and payment details it was just 129 that is showing and not the 138.37.

1 Reply

Hello @JMSales!


Thanks for coming to the Spotify Community. Can you let me know which subscription and market you're in to check the amount that you should have been charged? You can also check this in your Spotify account page. On another note, I'd also recommend checking out this Support article for more help.


Hope this helps and have a nice day 🙂

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts