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Charged pr. month confusing

Charged pr. month confusing

Plan

Premium

Country

Denmark

 

Device

Iphone and PC

Operating System

IS and Windows

 

My Question or Issue

 

Why have i being payd 129kr when spotify webside says 99kr?

 

Reply
1 Reply

Hey there @Khylle!

 

Thanks for reaching out to us!

 

If you are subscribed directly via Spotify you'll be charged 99kr. We also used to offer the option to subscribe via iTunes and that costs 129kr.

 

In case you're currently paying for Premium with Apple’s in-app payment system, it’s easy to switch to subscribe direct with us:

  1. Cancel the automatic renewal of your Spotify payment with Apple. 
  2. At your next billing date, your account page shows Spotify Free under Your plan. This means you can now resubscribe direct with us. 

We'll be on the lookout for your update. Give us a shout if you have any further questions.
 

Take care!

ElenaModerator
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