Charged regular premium price but verified as student? (SOLUTION)

Reply

Charged regular premium price but verified as student? (SOLUTION)

mvnivcvl
Casual Listener

If Spotify has been charging you the full premium subscription price, but you are verified as a student this is the solution I found to fix this:

+ go to www.spotify.com/us/

+ log in

+ click "profile" drop down

+ click account

+ in "account overview" on the right side you'll see your subscription

+ click "manage plan"

+ adjust your plan accordingly

 

It seems that Spotify does not automatically change your plan even though you get verified as a student.

3 Replies

Re: Charged regular premium price but verified as student? (SOLUTION)

Moderator
Moderator

Hey @mvnivcvl.

 

Thanks for getting in touch!

 

When you subscribe to the Student Discount via this page, your old subscription should automatically convert to the discounted subscription. Keep in mind you have to do the process again after 12 months.

 

Let us know if you have further questions. Happy listening!

GuidoModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Re: Charged regular premium price but verified as student? (SOLUTION)

mvnivcvl
Casual Listener
Is it possible to apply for a refund for the months that I was paying full
price for premium that I was approved as a student?
Highlighted

Re: Charged regular premium price but verified as student? (SOLUTION)

Moderator
Moderator

Hey @mvnivcvl.

 

Thanks for getting back to us.

 

If you’ve never used your Premium subscription, or have bought but not redeemed an online Spotify gift card, you can get a full refund within 14 days of purchase. Just contact us.

 

Let us know if you have further questions.

 

Have a nice day!

GuidoModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
SUGGESTED POSTS