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Charged renewal charges after cancellation

Charged renewal charges after cancellation

I canceled my account two months ago. And have been charged the renewal charges twice since then. I logged onto an account that should of been gone tonight. And went through the steps it said to delete it five times. And after every time I did. It still comes up

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Hello @Tupac59 and welcome to the community!

Are you sure that you have canceled your subscription on the right account? Because you may have more than one account. Please follow this guide to find all your accounts.

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