Charged thrice

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Charged thrice

AdolfReinhard
Casual Listener

Plan

Premium Family

Country

 Philippines

Device

PC, Phone

Operating System

Windows 7, Android Phone

 

My Question or Issue

 My debit card was just charged 3 times for my December subscription. First was on December 27, 2018 then December 28, 2018 and another just today January 1. Please have this fixed and refunded back to me before it goes out of hand.

IMG_20190101_112342.png
2 Replies

Re: Charged thrice

Rock Star 14
Rock Star 14

Hey there @AdolfReinhard!

 

Please check this two help articles on extra charges and possible reasons for them.

- Why have i been charged?

- Refund Policy

In case you're elagible for a refund, contact support through this form.

 

Let me know how you did =)

 

OneByBooRock Star 14
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Re: Charged thrice

AdolfReinhard
Casual Listener
none of these articles provide answers. doesn't even help in contacting
support from spotify.
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