Charged to much money

[Martyna11]

Plan

Premium

Country

Lithuania

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Hello, this is my second time when spotify charged to much money, they double the price. If I can, I want my money back, thank you. I need my 14€ back.

[Luan]

Hey, @Martyna11 
Welcome to Spotify Community, and thanks for reaching out to us!

First of all, I recommend that you check if the charges were made on the same account. To do it, you need to go to the receipts page and check if both charges are being shown there for the current month. Keep me posted, please.

Stay awesome!

If you have further questions or if you need anything else, let me know! I'd love to help!

Regards,
Luan 🇧🇷

[#3]

Me hicieron 2 veces el cargo

[#4]

Tenho o plano família e o valor de $34,90 veio cobrando duas vezes na minha fatura. No dia 9/11/2022 e 21/11/2022. Como isso será resolvido?