Charged twice by changing accounts

[Kim2226]

Hi everyone, 

Hopefully one of you can help me out. A while ago, I've ordered Spotify Premium but then saw there was also a Spotify for Students. I was charged twice. Now, I have not enough money on my credit card. I would like to know if it's possible to use the double payment from a while ago for this month. Hopefully one of you can help me and thank you very much in advance!

Kind regards, 

Kim (Netherlands)

[Mantisentil]

Hey there @Kim2226 !

Can you try reaching Spotify directly with one of the options described here. I hope they will be able to help you with this. Let me know how it goes 🙂