Charged twice for premium But account says payment failed??

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Charged twice for premium But account says payment failed??

Shayapatten
Visitor

 None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

1 Reply
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Re: Charged twice for premium But account says payment failed??

Rock Star 21
Rock Star 21

Hey @Shayapatten, thanks for reaching out to the Community!

I'm sorry to hear this. Could you send me a screenshot your subscription status here? Make sure to hide sensitive info when posting to the Community.

 

It's also best to let me know when your subscription will expire, so I can take a look.

 

Thanks :) 

Billy-JRock Star 21
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