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Charged twice for the premium subscription

Charged twice for the premium subscription

Hey guys!
Spotify is still my number one in the market and I can't live without it but last month I had no money on my account the day of the subscription payment and I missed it so I had to reactivate it by PayPal. Funny part is at the end of the month I was charged the second time and this month twice in different days. Can you fix this for me please?
Thank you guys,
Igor
Reply
1 Reply

Hey @igoreverywhere

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.

MattSudaSpotify Star
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