Charged twice in one month

Reply

Charged twice in one month

RDG1
Newbie

Plan

Premium

Country

 Uk

Device

Samsung j3

 

My Question or Issue

 

I was charged £9.99 on the 17th of september and £9.99 on the 24th of september. Because of this I have cancelled my subscription but demand the second payment be refunded.

 

1 Reply

MrAlexG
Composer

Hey there!

 

Welcome to the Spotify Community!

 

You should take a look at the Refund Policy, this should give you more of an insight of how to go about the refund process and the specifics.

 

Hope this helps!

Have an awesome day!

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