Charged twice in one week!!

[jonesie49]

So I have the subscription that costs $14.99/month. I was charged last Friday and today another charge of $14.99 was taken from my account! Of course I can't get in touch with any real customer service person to find out why they're taking out two payments in one week!

[Luke]

Hey @jonesie49,

Apologies for the late reply, but maybe I can still help 🙂

If you’re seeing multiple charges from Spotify on different days, then you maybe have a more than one Spotify account. Don't worry, this happens more often than you might think, and I’ve even got a great flow-chart to help you solve this problem.

Have a nice day!

Luke