Charged twice on phone bill for premium

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Charged twice on phone bill for premium

Kirstym89
Newbie
I have just checked my phone bill over the last two months Spotify have been taking two Premium payments of £9.99 per month! Does anyone know how to stop this ??
1 Reply

KatesHere
Community Legend

Hey there @Kirstym89, welcome to the community!

 

That's not good. If you have subscribed to Spotify via a third party service, like for example your cell phone provider, you'll need to get in touch with them so that they can take a look behind the scenes for you. You can read more about this here.

 

Let me know if that helps 🙂

K

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