Help Wizard

Step 1


Charged twice on phone bill for premium

Charged twice on phone bill for premium

I have just checked my phone bill over the last two months Spotify have been taking two Premium payments of £9.99 per month! Does anyone know how to stop this ??
1 Reply

Hey there @Kirstym89, welcome to the community!


That's not good. If you have subscribed to Spotify via a third party service, like for example your cell phone provider, you'll need to get in touch with them so that they can take a look behind the scenes for you. You can read more about this here.


Let me know if that helps 🙂



Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

Suggested posts