Re: Charged twice per month

HG1113 · 2019-07-28

I have a premium $14.99 account but I’ve been getting charged $14.99 and another $9.99 a month. Why??

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Billy-J · 2019-07-28

Hey @HG1113, thanks for reaching out to the Community!

I'd recommend checking Spotify's refund policy > 'Charged more than once in a month?' section for more info and the next steps to take.

Have a great day 🙂

Billy-JSpotify Star

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